Customer service

At Noru1, we are committed to delivering exceptional customer service throughout the purchasing process and beyond. Our customers are the core of our business, and we strive to ensure their experience is both fulfilling and seamless.

Whether you are purchasing women's & men's clothes, technology, or accesories, we are dedicated to providing a service that reflects the high quality of our products and ensures prompt delivery to your destination.

Our Customer Service Team is dedicated to maintaining Gold Star standards and is available to assist you during office hours, Monday to Friday, from 2 PM to 7:00 PM. Customer service phone number: +44 (0)1304746014 or email us on info@noru1.com

Once you have selected a product for purchase, simply add it to your cart. This action will direct you to a summary of the items in your cart, where you can adjust quantities or clear the cart if needed. Proceed to the checkout page, where you can log in to your existing account, register a new account, or complete your purchase as a guest

Once your order has been placed and payment is successfully processed, you will receive a confirmation email acknowledging receipt of your order. A subsequent email will be sent once your order has been dispatched. If you encounter any errors during the checkout process, such as incorrect items, quantities, or delivery address, please contact us by phone or email. Our team will assist you in resolving any issues promptly.