Shipping Policy

📦 Standard Delivery

We only offer standard delivery at the moment. Shipping is completely free—no charges apply.
We currently ship orders to the following countries only: United Kingdom, United States, Canada, and Australia.
We do not ship to any other countries.

🕒 Order Processing Time

Our estimated processing time is 1 to 3 business days (Monday to Friday).
On average, it takes around 2 business days to process an order.
Once your order is marked as shipped, you will automatically receive your tracking number via email.
Please note that tracking updates may take a few days to appear after dispatch.

⏰ Cut-Off Time

Our daily order processing cut-off time is 00:00 (GMT+1) – United Kingdom Time.

🌍 Estimated Shipping Times

Country	Estimated Delivery (Business Days)
United Kingdom	10 – 15
United States	10 – 15
Canada	10 – 15
Australia	10 – 15

Note: Delivery times may vary during bank holidays or due to courier delays.

🚫 Collection Option

We do not offer any collection or in-person pickup options at this time.

🔁 Return Policy Summary

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible, the item must be in the same condition you received it—unworn, unused, with tags, and in its original packaging.
You’ll also need the receipt or proof of purchase.

To start a return, contact us at info@noru1.com. 
If your return is accepted, we’ll send you a return shipping label and full instructions.
Items sent back to us without first requesting a return will not be accepted.

For more details, please review our full policy here:
Refunds Returns Policy